First to quote for connectivity is 3 times more likely to win the business

Jola claims that the supplier who gets their quote to the end customer first is three times more likely to win the order than the competition.

Andrew Dickinson, MD of Jola “We have sold hundreds of leased lines a month in the past and quoted on thousands of postcodes. We analysed all of our postcodes over a 12 month period and found that where more than one Partner was quoting on the same deal, the first in won the business 76% of the time.”

To give their Partners an edge Jola have developed a sophisticated leased line quoting tool. The Jola automated system delivers an email and spreadsheet attachment within minutes of a postcode being entered. This means that Jola Partners can quote customers whilst still in meetings with them and as opportunities come up in conversation. The system can be accessed via mobile, tablet or laptop.

Adrian Sunderland, CTO of Jola “I wanted to make this even simpler for our Partners so the algorithm we use takes all the prices from all the main carriers and selects the cheapest for the address across a range of speeds and technologies. From our experience end customers view all carriers the same and so pick the cheapest 95% of the time. Where the Partner or the end user wants a specific carrier, perhaps for diversity, they can contact us and we will deliver a quote manually within 24 hours. Any bona fide channel company can register to use the pricing tool and there is no agreement to sign until the end customer decides they want to go ahead”.

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