Dual-SIM Connectivity
Reliable connectivity is essential for efficient airport ground handling operations, where teams depend on uninterrupted voice and data services to coordinate critical tasks.
The Challenge
The primary issue was inconsistent mobile coverage across different areas of the airport, due to traditional signal-network SIM solutions, causing communication disruptions for ground handling staff. In addition, the organisation lacked a centralised management portal, making it difficult to monitor and manage the SIM estate.
The Jola Solution
To address these challenges, a resilient dual-SIM solution was implemented with O2 as the primary business mobile SIM and MultiNet UK4Net SIM, to provide robust backup data connectivity. This dual-SIM configuration enables access to all four major UK mobile networks, significantly improving coverage across the airport.
Voice calls are prioritised over the primary O2 SIM to ensure reliable communication, while intelligent data roaming across both SIMs dynamically selects a strong available network. Additionally, pooled data usage across the SIM estate delivers greater cost efficiency and operational flexibility, reducing the risk of overage charges.
The Feedback
The impact has been significant. Mobile coverage issues have been drastically reduced, resulting in more reliable communication and smoother day-to-day operations. The success of the deployment has led to the solution being expanded into additional departments across the airport workforce, demonstrating its value in supporting critical operational resilience.