What is voicemail-to-email and how do I activate this service?

Voicemail-to-email is a service that sends a copy of any voicemail left to a specified email address. This can be activated via the JolaPhone portal. Once logged in, click on the Settings cog icon (Fig.1) for the user and click View all services (Fig.2). Scroll down to Voice Email Management and click Edit (Fig.3) WithinRead more…

Do I have to record my name?

Yes. When initially accessing the voicemail service you will be asked to record your name. This can be changed at any time by dialling your voicemail box and choosing option 3 for greetings.

I’ve forgotten my passcode – how do I reset it?

The passcode can be reset via the JolaPhone portal. Once logged in, click on the name of the user (Fig.1) from the Dashboard tab and enter in a new passcode. You do not need to use or remember this new passcode as the user will be asked to enter a new passcode when they nextRead more…